Privacy Policy

Last updated: 12 January 2026

EFFECTIVE 12TH JANUARY (2026 Digital Membership)

This Privacy Policy explains how The Suburban Brew (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit our website, make a purchase, sign up for memberships, or interact with us online or in venue.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

What Information We Collect

We may collect the following personal information:

  • Name, email address, phone number
  • Billing and delivery details
  • Order history and transaction details
  • Account and membership information
  • Communications with our team

You may choose not to provide certain information, however this may limit access to some services.

How We Use Your Information

Your information is used to:

  • Process orders and payments
  • Manage memberships and benefits
  • Communicate about orders, events, and updates
  • Provide customer support
  • Improve our website, services, and offerings
  • Send marketing communications (you can opt out anytime)

Cookies & Website Data

We use cookies and similar technologies to improve website functionality, analyse traffic, and personalise your experience.

You can manage or disable cookies through your browser settings, though this may affect site functionality.

For more information on Shopify cookies, visit: https://www.shopify.com/legal/cookies

Sharing Your Information

We may share your information with trusted third parties who help us operate our business, including:

  • Shopify (website hosting and ecommerce)
  • Payment processors
  • Email and marketing platforms
  • Delivery and fulfillment partners

We do not sell your personal information.

Data Security & Retention

We take reasonable steps to protect your personal information. However, no online system is completely secure.

We retain personal information only for as long as necessary to provide services, meet legal obligations, or resolve disputes.

Your Rights

You may have the right to:

  • Access personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your data (where legally permitted)
  • Opt out of marketing communications

To make a request, contact us using the details below.

Children’s Privacy

Our services are not intended for children and we do not knowingly collect personal information from anyone under 18.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us at:

The Suburban Brew
96 Goodwood Road, Goodwood SA 5034
Email: tellmemore@thesuburbanbrew.com.au