Good Neighbour's Club Ts & Cs

Terms & Conditions for The Suburban Brew Good Neighbour’s Program

By joining The Suburban Brew (TSB) Good Neighbour’s Program, you agree to the following terms and conditions. These are designed to ensure all members enjoy the benefits in a fair and transparent manner.

1. Membership Benefits

1.1 Members Only T-Shirt

Each member will receive one complimentary TSB-branded Members Only t-shirt upon joining.

T-shirt size must be provided in Membership application

1.2 10% Discount on TSB Products

Members are entitled to a 10% discount on all TSB products purchased in our Taprooms, including takeaway items.

Discount is not applicable to products already on special or discounted.

Discount also cannot be used in conjunction with happy hour or loyalty card initiatives.

1.3 Weekly Member's Happy Hour

Members can enjoy exclusive Happy Hour benefits, across both taprooms, once per week: Pints at schooner prices.

Members must present a valid membership card to redeem this benefit.

Happy Hour timing may vary and is subject to Taproom schedules.

1.4 Free Beer on Your Birthday

Members are entitled to one complimentary beer on their birthday.

A valid membership card and proof of ID showing the date of birth must be presented.

Redemption is only available on the week of the birthday, during taproom hours.

1.5 Early access to New Release Beers

Members will receive early access to new packaged beers, before they are released for public sale.

Member’s will be notified via email, with a link to a Google Form, to place their pre-orders.

Pre-orders will be open for one week prior to the release of the new product.

Presentation of Membership tag and ID will be required upon collection.

Payment will be required upon collection.

Collection will be explicitly from Glynde Brewery, unless otherwise organised with TSB management.

1.5 Members Only Facebook Group

Access to an exclusive Members Only Facebook Group, where members can connect, receive updates about Taproom events, and enjoy other exclusive content.

Members must provide their Facebook details to join.

1.6 Annual Club Events

Members will receive invitations to an annual Club Launch Night and a Club Christmas Party.

Any specials associated with Member’s events are exclusive to Members, and will not apply to anyone without a valid membership.

1.7 No Booking Fees for Functions or Events

Members will not be charged booking fees or required to meet minimum spend requirements for private functions or events booked at TSB venues.

Bookings must be for 30 persons minimum to have access to these benefits

Subject to venue availability and prior agreement with TSB management.

1.8 Members Access to Ticketed Events

Members receive priority access to all ticketed events run by TSB at both Goodwood and Glynde Taprooms.

Tickets must be purchased within the allocated member-exclusive window.

Member discount codes are not to be shared, cannot be used more than once, and are limited to one item per transaction.

This offer is only valid for events hosted and organised by TSB. We cannot impose this deal upon events organised or hosted by a third party, unless otherwise advertised.

1.9 Regular Newsletter

Members will receive a regular email newsletter with updates about venue happenings, new beers, events, and other exciting TSB news.

Members must provide a valid email address upon registration.

2. Membership Conditions

2.1 Membership is non-transferable and is only valid for the individual whose name is on file with TSB.

2.2 Membership cards must be presented to access benefits.

2.3 TSB reserves the right to update or change membership benefits and terms at any time. Members will be notified of significant changes via email.

3. Membership Fees & Renewal

3.1 Membership fees are non-refundable.

3.2 Memberships are valid for one year from the date of purchase and must be renewed annually to maintain access to benefits.

4. General

4.1 TSB reserves the right to terminate a membership, without refund, if a member is found misusing their benefits or acting in a manner detrimental to TSB or other patrons.

4.2 TSB takes no responsibility for lost or stolen membership cards. Replacement cards may incur a fee.

4.3 All benefits are subject to availability and applicable laws.

For questions about your membership or these terms, please contact us at tellmemore@thesuburbanbrew.com.au

By purchasing your membership, you acknowledge and agree to these Terms and Conditions.